TESTIMONIALS


Nik Priesnitz
MD, Park Hyatt Maldives / GM, Thailand Anantara

“During her time supporting the Anantara Thailand portfolio, Claire Leslie and her team at Luxury Group delivered years of outstanding sales representation. This partnership involved the expert organization of high-level sales missions across London and Cheltenham, establishing strong sales leads while building long-term trust and partner relationships with key players such as Lusso, A&K, 360, Lotus Group, and Turquoise Holidays. Claire’s high personal commitment and professionalism remained evident during the particularly challenging travel landscape of the Park Hyatt Maldives reopening post-COVID-19. Her strategic approach was instrumental in identifying the best partners representing the target audience, assuring the effective use of marketing funds during a critical recovery period. These efforts successfully rebuilt a robust sales pipeline from the UK and Swiss markets, solidifying her reputation for delivering results under pressure.”


Champika de Silva
Global Sales Director, Minor Hotels

“The Luxury Group represented Anantara’s two Sri Lanka properties in the UK market from 2018. They had already produced excellent results for our sister hotels in Thailand so we had high hopes. it was essential for us to have experienced sales experts who knew our brand. This allowed them to connect us with the most relevant and effective UK tour operators. Claire and Renee did this extremely well for us in a very short period of time. Since opening the UK market remains the top source market for both properties in Sri Lanka.”

Andrew Thomason
MD, Gravetye Manor

“The Luxury Group came to our rescue when we needed sales, marketing and PR expertise. Claire very quickly got to grips with the situation in hand and completely got the individuality of Gravetye Manor and understood how important our history and legacy is in today’s modern fast moving market. Claire has brought an added dimension to our existing expertise, opening new doors, creating new relationships and adding value all round. She is a consummate professional and I would wholeheartedly recommend her and The Luxury Group.”

Paul Linder
GM, Chiva-Som

“I had the great pleasure of working with Claire Leslie for over 4 stunning and exciting years when she was running a smooth operation heading up Sales and Marketing at Chiva-Som International Health Resort, where she achieved global sales growth every year. She represented the company all over the world for sales, brand, media and customer events. She was a great communicator with the global sales and PR reps, with guests, media, celebrities and staff likewise. I would like nothing more than to work with Claire again and can recommend her style, enthusiasm and knowledge of her profession.”

Tim Hart
Owner, Hambleton Hall

 

“Claire Leslie has worked with us since May 2015. She is thoroughly knowledgeable about our end of the Hotel business and its promotion and has been an invaluable source of advice and strong promotional support."

Sue Williams FIH MI
GM, Cliveden House

“I was lucky to have Claire on my team at Cliveden House as Sales and Marketing Director 2013/14. She is a tremendously independent and creative thinker and was an asset to my team. Claire has many skills and strengths these include a great understanding of the hospitality circuit, her network is expansive and she is tremendously eloquent and represented us effectively and in great style. She is totally conversant in all the systems that enable her to be effective at forecasting and yielding, always having her finger on the pulse of our revenue targets and budgets, commercially very astute. An all-round creative person who enjoyed getting fully involved with trade shows and sales events whenever they came around. Taking a fully hands-on approach and proactively bringing sales opportunities to the fore. I highly recommend Claire to you; I hope I have the opportunity to work with her again.”

Russell Allen
Owner, Crescendo Tailored Events

 

"Claire approached me as sales representative for The Royal Crescent Hotel in Bath to consider for large scale events for my clients. The hotel is firmly on my radar thanks to her introduction and we sent Google there last year for a residential event - it was a fabulous recommendation, thank you."

Erick Kervaon
GM, Bingham Riverhouse

“I took on The Luxury Group to increase group and corporate sales in 2015. Claire immediately got involved in the business and delivered tangible and measurable results. Using her energetic approach and enthusiasm, she transformed the culture of the sales team to become significantly more productive. She brought her clients to the Bingham, introduced creative initiatives to drive new business, and helped us to build stronger relationships with our existing clients. The Luxury Group has been an important component in the success of the Bingham this year. Not only have they opened doors for us, they have focused on results-oriented sales and marketing. Claire’s relationships and knowledge of the UK market has been invaluable.”