Luxury Group is committed to protecting your privacy and will only use your personal information in accordance with the Data Protection Act 1998 (DPA), Privacy and Electronic Communications Regulations (PECR), General Data Protection Regulation 25 May 2018 (GDPR) and other relevant legislation.

Should you have any questions or concerns about the use of your personal information then please contact Claire Leslie using the contact form on this website.

Data is collected through the website, by phone, email or social media, when you register to receive news, contact forms or in connection with a specific project or event.

Personal data information we collect may include:

• Your full name, job title, profession.

• Email address and phone number.

• Your contact and communication preferences.

Luxury Group will use the information you provide to:

• Provide the appropriate information for your research.

• Identify visitors and contributors.

• Handle and deliver queries and communicate with you about them.

• Improve services.

• Prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf in relation to prevention and detection.

• Communicate with customers and supporters.

YOU CHOOSE

You can opt-in to receive communication AND how you wish to communicate with Luxury Group for each or all of these, including by email, post, telephone or text.

Soft opt-in consent is a specific type of consent which applies when you have previously engaged with Luxury Group (for example to ask for information about a particular location or property or service). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.

For other types of e-marketing, it is a requirement to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

Should you not be satisfied, you have the right to withdraw consent at any time.

You can easily update your personal information and communications preferences, or unsubscribe, at any time in the following ways:

• Clicking on the ‘unsubscribe’ link within a newsletter or within an email.

• By using the contact form.

HOW DATA IS STORED

Technical and organisational measures are used to safeguard your data. For example access to your account is controlled by a password and a user name that is unique to you. If you suspect any misuse or loss or unauthorised access to your data, please let contact us.

ACCESS TO AND DELETION OF YOUR PERSONAL DATA

You have the right to ask for a free copy of the personal information that is held about you (to be supplied within one month of receiving request) to correct any inaccuracies in that information or to ask us to delete such records.

This policy was written in October 2025 and reviewed in January 2026.